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Old 04-01-2025, 02:06 PM   #168
Johnny199r
First Line Centre
 
Join Date: Feb 2014
Location: Uzbekistan
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Quote:
Originally Posted by Locke View Post
No.

Its actually slower.

I #### you not. Over the last month I've had tons of clients come in with pension slips, that they got in the mail, in their hands, physical documents, that are not posted on CRA's database.

And whats even better? They're usually CPP and OAS.

THE GOVERNMENT MAKES THESE!!

What are they doing with them?

Its a complete clownshow. Actually...that might be doing a disservice to clowns. I think clowns might be more efficient than that.

They hired what...30,000 new Government employees? What are these people doing?

I had to call CRA over a stupid mistake they made.

First call?

- We're overloaded and not answering new calls.

Second Call?

- You are in line, the wait time is 7 hours.

A stupid mistake. 1 number. And it was THEIR MISTAKE. And it was a dumb mistake. On a slip that THEY MADE!

But I cant file my client's taxes until it's fixed.

I know its an exaggeration but fire them all and start over.
I spoke to an CRA agent on the phone today. I told them I have exactly one slip posted on my CRA account currently vs all of them (10-15) posted at this time last year.

I was told it was the companies who had not sent them in and it was not CRA being slow this year.

How do they explain I'm holding my physical T4 in my hand but CRA expects me to believe that my employer (Provincial government) didn't send it in to the CRA like every previous year?

I asked what do I do if I have not received my slips by April 30th? She told me to just "guess' for the amounts for my tax return.

She then said I should just overestimate how much I owe and worst case scenario I would get an "automatic refund". I asked how she could guarantee it would be automatic? If slips were added later would there an an automatic reassessment? She then said she actually couldn't say for sure and needed to go speak to her supervisor.

I just gave up.

Absolute incompetence.
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