[para transit fellow]

I'll make my point a different way.

The software costs money to develop and to operate. Scanners , cables, servers will have to be maintained. Finally customer service reps will have to handle complaints everytime the system coughs and doesn't provide the $1 refund taken by the passenger taking the shorter trip. Seems like creating an increasingly complicated system for small incremental gains.

Perhaps we instead try fare-capping or perhaps lowering transit fares system-wide to bring us better utilization?

Truthfully, we all know that occasional passenger is going to take their car anyway.