[TorqueDog]

How did the company perform a transfer of ownership into your name without your consent, signature, etc.?

Demand from Telus a copy of all the contracts that indicate you are contractually obligated to fulfill the terms of the agreement. Assuming they can’t or won’t provide it, you’ll need to contact the credit bureaus and file a dispute and use your correspondence as evidence that you have never signed a contract.

Also, your score in your bank account is through TransUnion. The other bureau in Canada is Equifax, which you can get for free by signing up for Borrowell. Borrowell makes money by using your credit details to offer you deals and pre-approvals on loans and credit cards in their app (none of which you ever have to take them up on), and you can also use their rent reporting service to self-report your rent payments to increase your credit score while you’re fighting Telus.