Quote:
Originally Posted by Acey
Today was S5 pickup day. Halfway home, check engine light and warnings for the oil being overfilled. Park it in my condo parkade and there's oil leaking underneath the car. I text the sales guy and he keeps trying to tell me it's normal, and "he doesn't know if they have any loaners currently". Also the weather stripping on the driver's door has an awful seal so it sounds like a wolf howling in the cabin at anything over 100 kph. I take the car back to Audi Royal Oak and ask for someobody who isn't a moron. Manager comes out and of course immediately says they'll take the car back and now all of a sudden there's plenty of loaners available, so I have an A4 till tomorrow when the issues are hopefully resolved.
It's infuriating how dealerships try to take advantage of people.
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I've only had success with small town dealerships. Word travels fast in a small community and it can kill a dealership if they are giving bad service or sales.