Repeat to them what they said. Summarize in email ask to respond.
If in person try to get a witness. When possible everything over email.
As repeated above forward to personal email.
Take notes right after conversation and send email with date and time to document.
I do this when talk to insurance.
When I coach employees also try to confirm via email in writing it's effective in hr.
Stick to facts! Don't put judgement statements. Use numbers dates times wherever possible things can't diapute
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