The process is meant to be completed in the Utmost Good Faith.
That means is should be transparent when it comes to how your vehicle is evaluated.
As for a complete copy of the Total Loss Report.
Concurrently, do you own research.
They owe you the ACV (unless you have limited waiver of depreciation). The ACV mean Actual Cash Value of the vehicle. So what you could have sold the vehicle for if it wasn't damaged.
Only vehicles in the local market should be used by you and frankly by them.
Check the interwebs for vehicles like yours and how much they are for sale.
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Captain James P. DeCOSTE, CD, 18 Sep 1993
Corporal Jean-Marc H. BECHARD, 6 Aug 1993
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