Quote:
Originally Posted by Wormius
How honest are airlines when they report their reason for a cancelled/delayed flight? I am a bit cynical, but what stops an airline from coming up with a bogus reason for "unanticipated maintenance delays"? Like, can they just deflate the air in one of their tires and cancel and under booked flight? I am trying to file a complaint but seem to be getting blocked because they're hiding behind the "it's safety reasons" justification - which could or could not be the case.
Anybody have insight on this or where to verify that cause of a cancelled flight is legitimate or not?
Backstory - was planning on flying from YYC to YKF on Flair the morning of the August 30th, flight was cancelled because of unanticipated maintenance delays, and rescheduled for September 6th. Went to airport with no luck, customer support line was down for the night, eventually got a hold of a zendesk support agent and had the flight changed to YYZ for at least the same day and took an Uber to Waterloo. Got there about 17 hours later than originally planned.
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I recommend using a credit card with travel insurance when using a LCC like Flair. Or buy this:
