I feel really bad for anyone in any customer-facing service or support role on the phone.
No. You shouldn't yell at them, its not their fault and they cant do anything about it and customers should be understand and cognizant of that fact but at the same time?
Treat people like animals and they'll act like animals. There is a certain point you can push people to and no farther.
Its becoming beyond ridiculous.
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The Beatings Shall Continue Until Morale Improves!
This Post Has Been Distilled for the Eradication of Seemingly Incurable Sadness.
The World Ends when you're dead. Until then, you've got more punishment in store. - Flames Fans
If you thought this season would have a happy ending, you haven't been paying attention.
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