Quote:
Originally Posted by Buff
It was different for our store. Either because our store did it differently or that's the way it was in the 90s.
We had shipping and receiving staff - a small crew of about 5. We had fill crew. They worked after the store closed (and before the store opened at one point too) and they stocked the shelves. We had Promo Team. They did the shelf ends and the pallets down the middle of the larger aisles. Then we had Floor staff, which would probably be the same as CSR. We made up the bulk of the staff in the store and ages ranged from 15-65. We were divided up between departments and rarely changed departments. Then, of course, we had cashiers. Oh, and office staff, mgmt, and security (Loss Prevention Officers).
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Wow, thats way different than us.
All deliveries happened at night and the warehouse crew would take care of that and leave floor merchandise in the loading area, take what was labeled down to the warehouse and each department was responsible for stocking and facing it's own product.
There were so many times where I'd badger the manager to stock shelves, face product or re-fill the Oil Wall.
Because product doesnt harass you. It just sits there and goes where you force it to go!
Whereas at the Desk you were 100% customer facing. And I've already described Auto Parts Customers. 'Stage 10 Pissed' before they even walk through the door.
And sometimes when you were stocking shelves they'd even let you take your CT shirt off so you could get work done without:
"Hey...do you work here?"
So many stories about that.
I remember helping this one mechanic out, he was working on a car and their stock had run out and he just needed a bulb. So he wanders out onto the floor and has no idea where to go, he and I were good so he asks me to help him out because he's on the clock.
So we run the bulb number and 'no problem, I know where this is on the floor.'
We're going there and this lady taps the mechanic on the shoulder and...
"Excuse me...do you work here?"
Now I've got my CT Auto Parts shirt on and he's dressed in full blue coveralls with a Canadian Tire logo on it...I should mention, he was a Newfie with a sense of humour but...that classic Newfie attitude, that guy was great.
Oh did he lose it...went into full Newf lingo...It. Was. Priceless.
"Naw lady I just dress up like this for FUN!"
And he gives me the 'Death Stare' and I'm just thinking...
"Don't pass her off to me you bastard...this is your problem now!" Whilst internally laughing my ass off.
He sends her in Newf Lingo to the other side of the store, which is the Garden Centre, for windshield wipers that were like 7 feet away.
She. Was. Pissed when she came back. And my boss was not happy, but somehow I managed to maintain a straight face.
"That Newfie employee of yours sent me on a wild goose chase and I don't appreciate it!!!"
- Madam...we don't have any Newfie employees in Auto Parts (which was technically true, he was a mechanic)
"I know a Newfie when I talk to one!!!"
That lady thought she was hallucinating and I was dying inside. I had to run to the back to kill myself with laughter...at which point my manager finds me...
"What did you do??"
Oh The Tire. What a job.
You have no idea about the next story I'm going to tell. It was goddamned grim.