Quote:
Originally Posted by Bonded
We move about 2000-3000 cars a month on the CN and all they are looking at is network efficiency and velocity. They don't give two ####s about customer service. More employees won't mean better service, they'd need to invest in infrastructure and power as well to get really incremental gains on freight moved.
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I understand that, and our 2-4 cars a month mean nothing in comparison to the rest of what they do.
I just know that their scheduling is terrible. Even for on time, whatever metric they are using internally to track it is not positive as far as we are concerned.
But its one of those things where everyone says 'oh its rail.' Trucking companies don't get the same pass.