Quote:
Originally Posted by Flabbibulin
Possibly. Gonna pursue every option. Of course the outgoing flight was refunded due to the cancellation- they had rebooked us on a flight 3 days later, which was simply not going to work with any of our other bookings, childcare etc. But they are inexplicably giving us trouble on refunding the baggage fee and seat selection we paid during online check-in. And we made the dreaded mistake of booking a separate carrier for flight home, so the refund for the cancelled outgoing flight isnt covering the return.
|
ugh, that sucks.
We have a big vacation planned for January that we got Trip Cancellation and Trip Interruption insurance for. Reviewed the policy and the language is specific but also vague on certain items.
It is annoying because I could call up the agent and they could "clarify" a hypothetical situation, but that isn't binding. For example, would our policy cover the crowdstrike outage? Or this hail damage to YYC airport, etc, etc.
Our CC also has coverage by default, but that policy is the last resort policy and had even more restrictions on if they will pay out.