I renewed last November.
They contacted me in July and told me it's going up by $80 but I can lock in at that point for only a $60 increase (not actual numbers but the increase was indeed high and the lesser price they were offering me was still way too high). I said I have some thinking to do. I had no other option and I was looking into dropping internet speeds to save some money.
They called again sometime in August with the same thing.
I ignored their calls in September and October.
I started a chat call with thim about a week before my expiration and told them I needed to renew. I think I'm paying somewhere around $5 more per month.
So wait it out and you'll get a better deal!
I would hate to go to Telus because they screwed up my mother-in-law's plan and wouldn't do anything to fix it. They screwed up my mother's plan and wouldn't do anything to fix it. I don't trust Telus but they are finally putting fibre in my neighbourhood so I know I have an alternative if Shrawgers becomes too expensive for me next year.
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