I've been involved in animal rescue in the past and people are always saying, "Break the window." Which in this case would have made sense, but often it doesn't. We've always been told if an animal appears in distress, the best option is to call 911.
Once I called the non-emergency number on a different matter, and they still sent fire trucks with sirens blaring, even though I clearly stated there was no current emergency. (I was walking my dogs in the park when some kids who knew my dogs came and told me a guy had set a fire. Fire was out and the guy was long gone, but they still came roaring up.)
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