Do you have network administrative rights in the infrastructure?
Because if you do you can do some stuff, if not, well you are at the mercy of the office manager...
The first thing you can do is look at the Telus DSL modem when the service goes down. If the WAN link light goes down it should be phoned into Telus as an issue. And they may replace the modem, they may test the lines, etc...
If the WAN link lights stay lit, then it is an issue on your end.
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Last edited by halibut; 06-19-2007 at 08:38 AM.
Reason: wanted to add more content
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