WestJet has been in an obvious tailspin since the sale to the American firm. It’s been a slow transition into a #### company. Events like these will certainly make people think thrice about booking with them. This is a major black eye as we Canadians will hold grudges against companies. We don’t forget and never again is not uncommon.
My wife’s company no longer has WestJet at the top of their preferred carrier for business travel, they are no longer reliable enough.
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Shameless self promotion
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