The city has done a piss-poor job of explaining why water levels are at a critical level, which leads to people not taking it seriously.
If a feeder main is down, that is unrelated to the actual supply, that is just transmission across the city and has a more limited impact (vs. city wide). But if they came out and said "hey this feeder main provides all the supply from the Bearspaw treatment plant to the system, so we're down an entire plant", then people might appreciate what we're up against a bit more.
Right now people see the spring water levels in the reservoir and rivers and think the city is lying
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