I think Ticketmaster does the best job out of any group.
The Taylor Swift issue is ridiculous to be a catalyst. The problem was excessive demand at the prices the tickets were being sold at. Millions were being left without tickets regardless of what method was use. Secondly there were no measures taken to prevent resale. Swift did not prohibit ticketmaster from reselling. There were no lead booker policies in place (even though they are rarely enforced they chill the resale market)
Resale is the problem, that isn’t a monopoly issue.
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