Quote:
Originally Posted by fredr123
She swore up and down she didn't charge you guys. Troutman told me what he paid for though and I'm about 99% positive we got hosed. I'm kind of cheap so you have to be very good looking to get away with overcharging like that.
|
I got my Visa statement today. Turns out not only did you guys already pay for drinks that I paid for but I got charged twice. Two charges appear on my statement. Same day, same price, same bar. To correct this problem:
1. Called visa. They were really nice but said it's best if I work it out with Dakota on our own.
2. Called Dakota. Manager Frank wouldn't acknowledge a mistake on their end. Thinks it was visa that messed up and suggested I call them. I said I did and they told me to call the bar. He said there was nothing he could do.
3. Called visa. They were really nice again. Said I should work it out with the bar. I said I called visa once, that's what they suggested. I called the bar but they wouldn't reverse the charge. Visa transferred me to their resolutions department.
4. A lady named Lucrezia answered and was very nice. She asked what the problem was and what steps I had taken to correct it. She told me that they would contact the business and make the necessary adjustments. A credit should appear on my account in 7-10 days.
Notwithstanding the cuteness of our waitress, we do not hold meetings there anymore. Dana @ FC was better looking and less dumb anyway.