[Locke]

Originally Posted by DoubleF

https://www.canada.ca/en/revenue-age...ing-times.html

You'd want to confirm the minimum processing time for the specific scenario on this link or by calling the CRA agent and confirming the processing time for the situation. Ask at what date to expect a resolution.

You might also see information in your MyCRA account progress tracker, but this feature is pretty broken right now.

Accountability wise, there's the ombudsman if you think that the situation you're dealing with is unreasonable. But the ombudsman isn't someone you contact to expedite the process.

https://www.canada.ca/en/taxpayers-ombudsperson.html
https://www.canada.ca/en/taxpayers-o...to-basics.html

If you want a depressing example of what to expect:
https://www.canada.ca/en/revenue-age...s-2022-23.html

I don't know if you should have expected 10-12 weeks or 180 days. But they've certainly taken way too long at 9 months. I'd definitely call every few days until they give you a date when to get an idea whether it's still processing or whatever.

Has that feature ever worked? They've brought MyCRA to its knees a few times to update and work on that feature and I dont think its ever worked.

And the fact of the matter is, what a stupid program. If you didnt take forever to process things people would be fine. Wait a couple weeks, and there it is! But when you take months and give no timelines people get worried.