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Misery might love company, but bureaucracy doesn't seem to relish bureaucracy.
The social media team at the Canada Revenue Agency (CRA) — the second-biggest government agency or department in the country after the military — found out firsthand what it can be like to jump through red tape when its Twitter and Facebook accounts were temporarily blocked several times in recent years for various reasons, including a decision by Twitter that the CRA was underage.
Civil servants had to navigate the social media juggernauts' client-service maze, which included requests for copies of personal ID or phone bills, in order to restore account access.
The CRA's English-language account on Twitter (now formally called X) has 260,000 followers and tweets on average eight to nine times a day; on Facebook, the agency has 136,000 followers for its English-language page. CRA uses both accounts to send out such information as tax deadlines, instructions on how to claim credits and warnings about the latest scams.
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https://www.cbc.ca/news/investigates...tion-1.7133778
Ahahahaha!!!! I dont even know what to say about this.
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