https://www.sootoday.com/national-ne...eneral-8291839
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The auditor found the government's reliance on sole-sourced external contractors drove up the price of the app, and those costs weren't properly tracked.
Hogan estimated the app cost roughly $59.5 million, but the management of the project was so poor that it's impossible to know the final amount for sure.
The first ArriveCan contract was initially valued at just $2.35 million.
The government failed to document initial discussions with contractors or the reason it didn't use a competitive process, Hogan said in a report released Monday.
She ultimately found most of the problems with the app's development stemmed from the initial decision to rely on non-competitive contracts with external firms.
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Hogan also found little evidence the app was properly tested, which may have contributed to more than 10,000 people being ordered to quarantine for 14 days in 2022, even though they had provided proof of vaccination.
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The government had no evidence that the Canada Border Services Agency did any user testing on 25 substantial updates to the app to make sure it actually worked.
Only three updates appeared to have been fully tested and documented.
"Without having the assurance that testing was completed, the agencies were at risk of launching an application that might not work as intended," Hogan's report said.
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In linking to the committee investigation the 2 man firm GC Strategies was paid $20 million dollars(this is actually double what was discussed in the committee testimonies), they did very little actual work on this project beyond connecting other contracting firms with the government.
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