had heat pumps installed on Monday, and noticed that one of the guys drilled in to my hard wood and damaged the floor. the company was quick to send a carpenter to repair. this is the final repair:
I'm not really satisfied with the repair. No idea what to do next. Do I insist they replace the boards damaged? Send the guy back? They've offered free cleaning of my heat pumps for 2 years but I think the cleaning can be done on our own and that's a scam the installing companies use to try and extract more money.
I'm interested in others thoughts