Quote:
Originally Posted by Sylvanfan
My employer changed benefits providers on January 1st. Said we had until December 31st to submit claims including Healthcare spending. One of my kids needed Orthodontic work which had $1600 uncovered by the dental insurance that My wife and I have. Was trying for 6 weeks to get the right statements from each provider plus the Orthodontist to submit as HSA claim since I thought I had $1250 left or so. Submitted the claim on December 15th and called the provider to make sure I had all the right paperwork. On December 29th, I got a response saying claim denied because the money was drained out of the account on December 22nd. So that left me $800 out of pocket, plus another 450 unspent that I wanted to use to to either pay for more of that balance or buy new glasses which I badly need.
Looking like I've lost that money, I'm buggered the 800 bucks I've paid...employer suggests try making a new claim with the new provider and see what they say. Its enough to make me go look for a new job when things normalize again. Best case the new people honor the claim but now 40% of my money is spent to cover something that should have been covered last year. Realistically these guys won't pay it because rightfully it's not their claim to pay.
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Who are the providers? I've only ever heard them say you have 60 days past to submit claims that happened before the deadline. Also ridiculous it took the ortho more than 1 hour to get you the right paper work (a receipt), I'd be raising some serious #### on them greasy pricks.