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ken0042 · 11-28-2023, 12:48 PM

Speaking of switching plans, I moved my son's account with Koodo to one of their 5G plans. ($45 for 60 GB; not the cheapest option but we are happy.) He is not getting 5G on his iPhone 12. We tried a reboot, in and out of airplane mode, and remove and re-insert the SIM. Still on LTE.

I spent 40 minutes on a callback today from a very unhelpful person, and he said the issue is Koodo's 5G doesn't work on iPhone 12. I asked him what iPhones it does work on, and that was another 5 minutes to get an unsure answer of iPhone 14 or 15.

My thought is he likely needs a new SIM card, as his is 4 years old and pre-dates Koodo having 5G. I am wondering if anybody else has run into this before I go to a Koodo store.

11-28-2023, 12:48 PM	#153
ken0042 Playboy Mansion Poolboy Join Date: Apr 2004 Location: Close enough to make a beer run during a TV timeout Exp:	Speaking of switching plans, I moved my son's account with Koodo to one of their 5G plans. ($45 for 60 GB; not the cheapest option but we are happy.) He is not getting 5G on his iPhone 12. We tried a reboot, in and out of airplane mode, and remove and re-insert the SIM. Still on LTE. I spent 40 minutes on a callback today from a very unhelpful person, and he said the issue is Koodo's 5G doesn't work on iPhone 12. I asked him what iPhones it does work on, and that was another 5 minutes to get an unsure answer of iPhone 14 or 15. My thought is he likely needs a new SIM card, as his is 4 years old and pre-dates Koodo having 5G. I am wondering if anybody else has run into this before I go to a Koodo store.