Quote:
Originally Posted by DoubleF
Yeah, my brother and I have been trying to lower the cost of our plans. But we've been getting run arounds for a long time. That's why we've been suspecting that retentions doesn't actually exist anymore. It's a dumping ground.
We along with my mom are on $55 for 50GB plans (same account from years ago, we pay for parents phone plans). Saving $21x3 per month would be huge for us too, if we can get through and change our plans to that. I was able to swap my dad from a $45 plan to the $34 plan before the site crashed as his was on a its own account that I pay and manager.
Fingers crossed it goes through for at least that one.
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It took me a while to get through on live chat, but I kept refreshing and trying over and over again and eventually it let me join the queue. After that it was only about 15 more minutes as I got closer to the front of the line. If you're able to get through, then I suspect that you'd have some luck with the agent.
I was pretty happy this summer when I got my plan down from $65 to $55. But going down to $34, times 2 lines, is $504/year in total. That's nothing to sneeze at.