Quote:
Originally Posted by Jimmy Stang
$34 for 40 gigs was something that popped up for today only. $34 for 30 gigs was the new customer offer that I was trying to get (or something similar) but as an existing customer. On Reddit, existing customers were seeming to have success getting the $34 for 30 gig deal in the lead-up to Black Friday.
So in the end, I was able to get a slightly better offer, but it only became available today, despite others having success getting similar a day or two prior to Black Friday. And even then, I had to do the live chat and ask for it - it wasn't available as a self-serve option on my account.
And you're probably right re: retentions/loyalty at Fido. When they transferred me to that "department", it was really just the same thing. "I'm only seeing these deals available for your account". The best I got was "wait until tomorrow for something similar". And I guess he was right.
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Yeah, my brother and I have been trying to lower the cost of our plans. But we've been getting run arounds for a long time. That's why we've been suspecting that retentions doesn't actually exist anymore. It's a dumping ground.
We along with my mom are on $55 for 50GB plans (same account from years ago, we pay for parents phone plans). Saving $21x3 per month would be huge for us too, if we can get through and change our plans to that. I was able to swap my dad from a $45 plan to the $34 plan before the site crashed as his was on a its own account that I pay and manager.
Fingers crossed it goes through for at least that one.