Quote:
Originally Posted by Jimmy Stang
So on my third attempt, it appears that Fido threw a bone to existing clients. Instead of $34 for 30 gigs, they offered me $34 for 40 gigs, which is more data than I need, but the price is right.
It is unfortunate that I had to be persistent to get a fair deal, and I was totally ready to jump ship. But for now I have been placated. I'm sure that they intentionally made it only available today and not in the days leading up to Black Friday because they knew that a lot of people wouldn't bother trying to get through on live chat (it took a long time), etc.
Persistence, and the ability to switch providers easily, has actually lowered my bill a fair bit in the past 6 months. I was previously on a $65/10gb plan, then when travelling I had to chat with them about something and I casually asked about any deals, and they put me on a $55/50gb plan - I didn't need the data, but liked the reduced price. And today I got on a $34/40gb plan.
Multiply that by 2 lines (me and my wife), and I'm saving $42/month vs. yesterday, and a total of $52/month vs. a few months ago. That's a decent chunk.
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It seems it was never a retention offer. That's the black Friday deal for Fido right now. $34 for 40 GB. It works for existing customers, it's not a new customer only deal. Not sure what the previous thing was that you were negotiating, but I've been under the assumption that retention deals have been dead for a while now for Fido. This might be in line with that assumption.
It's blowing up on RFD and it seems the Fido site is completely cratered right now. Even online support is down.