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Jimmy Stang · 11-23-2023, 04:41 PM

I have been trying unsuccessfully to get Fido's $34 for 30 gigs offer as an existing customer with 2 lines. After an initial positive response from the agent, he then said that it wasn't available on my account, passed me over to the loyalty/retention department, who also dug in. He offered me bonus data (which I don't need - I never come close to using my existing data).

I have been a Fido customer for at least 20 years, and they usually do a decent job of keeping me around by matching existing offers very now and then. This would save me $42/month ($21 x 2 lines), which would certainly be worth switching providers for.

So what started as "I'll chat with them and see what they can do" to actually considering the logistics of jumping ship.

11-23-2023, 04:41 PM	#129
Jimmy Stang Franchise Player Join Date: Sep 2008 Location: Calgary Exp:	I have been trying unsuccessfully to get Fido's $34 for 30 gigs offer as an existing customer with 2 lines. After an initial positive response from the agent, he then said that it wasn't available on my account, passed me over to the loyalty/retention department, who also dug in. He offered me bonus data (which I don't need - I never come close to using my existing data). I have been a Fido customer for at least 20 years, and they usually do a decent job of keeping me around by matching existing offers very now and then. This would save me $42/month ($21 x 2 lines), which would certainly be worth switching providers for. So what started as "I'll chat with them and see what they can do" to actually considering the logistics of jumping ship.