As long as it’s firm and chewy, a “soft” cookie is far better than a dry/crisp “hard” cookie. Cookies that are kind of just mush would be gross, but I can’t say I’ve encounter one.
There’s a reason bargain basement grocery store cookies (while mostly delicious, like Oreos) fall under the “hard” category and the cookies people actually pay money for from finer establishments all fall under the “soft” category: they’re universally accepted as better cookies.
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