Quote:
Originally Posted by bagofpucks
Just a heads up for folks that are booking at clinics through AHS; it seems like they are having some issues. My wife booked herself and the kids in, but couldn’t get my health card number to work for whatever reason. When we went to get the shots they did not have her in the appointment either, but had it booked for the two kids. They were not allowing any walk-ins since the clinic was completely booked, which is completely fair, but it did suck not being able to get us all done at once. So, if you did book your family in for appointments it is probably a good idea to double check that everyone is confirmed. Both the staff at the front desk and the nurse that was giving the shots said they had a number of folks complain about this happening to them and their appointments.
|
I had that cluster#### too. Many others seemed to have that issue as well. I hear the best thing to do is book everyone individually. Don't use the family booking method, definitely make sure everyone gets a text confirmation with their name on it. We were advised to file a complaint to AHS for that database ####up whatever issue.
They had my wife, but no one else. They "allowed" my wife and I the appointment because of the text confirmation we both had that showed our name and time, but still could not find me in the system. They "allowed" my wife and I to transfer our appointment confirmations to our kids.