Quote:
Originally Posted by Locke
I'd like to bitch about this if I may...
As a merchant...I HATE my POS machine. I hate POS salespeople its just such a pain in the ass.
So...I deal with a great many people from all walks of life, a POS machine is a necessity. Lots of people pay by debit, which is fine, most pay with Credit which...as a small merchant sucks for me because those bloodsucking bastard Credit Card companies rake me over the coals on fees and charges, but everyone wants their 'Points.'
But...since the advent of COVID and much more remote work, I've probably seen the money going through my POS drop from about 75% of my revenue to around 30%.
Many, many people have switched to other forms of payment, obviously and most notably E-Transfers, which, for a small/Medium merchant is absolutely fantastic.
This is turning into more of a rant now, but seriously...screw those guys. I get at least 3 calls a week.
"Switch to us and we'll lower your fees!! Super swearsies!!"
Get. Lost.
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Timely topic as my wife and I were discussing this yesterday. She runs the office of a small business (does not own it) and the owner was commenting on credit card fees last week as well. They paid about $10k in fees last year so obviously she is looking to reduce that if possible. etransfers are an option but according to my wife they are a PITA to track and you rely on the honesty of people to pay since they are out the door before payment is made. Perhaps their system is just archaic (it is) and that is the problem. But I'm curious as to why they seem to work so well for your business?