I mean... is anyone surprised?
If you've flown any time in the past 3 years, it's probably been a sh-tshow. Delays, lost bags, brutal customer service. Why would anyone expect different treatment with airline security?
I know that if I happen to arrive on time(ish), and have all my bags (even if I have to wait an hour for them to come to baggage claim), and nothing happened during the flight (crazy people, malfunctioning screens, running out of beverages) I consider it a "win". How sad is that?
I can't imagine the freight workers are better paid, better trained, or have better access to software and equipment. So this seems par for the course to me.
|