Quote:
Originally Posted by Minnie
Got our first bill. So much for honoring our billing with Shaw ($25/month, each, for 3 lines, total bill just over $81/month) - first bill was almost 3x the amount we were paying with Shaw, after being assured that would not change and we would not be charged an activation fee, per line. The billing per line is all over the place - one is $100, 2 are just over $63 each. Not impressed. We followed this switchover thing to the letter, as per the gazillion emails we got from Rogers prior to the switchover - brought our own devices, didn't change the type of contract/billing we had, blah blah blah. So much for honoring that same billing price for 5 years - they couldn't even honor it to the first damn bill.
Tried doing online chat, nothing happened for 45 minutes, a "live agent" never appeared. Bellyached via PM on FB and someone is looking into it, although that's been almost 20 minutes now. Rather peeved off about this.
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"This merger will be great for customers, resulting in better service and lower prices. APPROVED!".
- CTA. CRTC and Rogers Execs
Absolute ####ing horse#### all around.