Quote:
Originally Posted by MoneyGuy
We had an Air Canada flight cancelled so applied for compensation. I got a reply from “Air Canada” that looks legit. I’ve tried to verify that it’s legit but my emails and phone calls to AC go unanswered. The person who emailed us has our names, flight number, city, what we submitted for hotel and cabs…everything. The emailer says he’ll transfer the money and we’ll need to accept for the deposit to our account.
He has so much info that this must be legit and I don’t see how confirming the deposit would give access to our account.
Does all of this sound the same as others have experienced? Does anyone have an AC customer service number that they’ll actually answer or call back?
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I've never had to deal with this situation but if you paid by credit card would they refund not go back on your card too? Can they actually refund more than you paid directly to Air Canada however? (eg hotels etc. that may have been booked directly).