Quote:
Originally Posted by 4X4
???
I don't live downtown, so I have to go through the call center.
And it certainly makes sense for the two to be linked, although some of the responses a little further down are indicating that they're not.
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Well, what I mean is that I've never experienced a shortage of cabs. I've seen hundreds lined up at the airport, and I'm nearly always able to find one downtown. But that's anecdotal and admittedly not necessarily a reflection of reality.
All I was getting at is that were complaining about waiting an hour on hold... that's something I slso experience every time I call, if I get through at all. But I'd say that's a call centre problem rather than the number of cabs out there. In other words, isn't the bottleneck at the call centre? Once you get someone on the phone, how long is your wait for the cab to actually come once called? I've usually found that once you get through, you're good to go... but like I say, my neighborhood has a lot of cabs in it.