Quote:
Originally Posted by photon
I went to switch and the guy said the connection fee would be charged and refunded automatically.
Then I failed the credit check because apparently TransUnion has an incorrect birthday for me, so now the fun of trying to fix that.
You want to talk about terrible customer service, twice I waited on hold, the hold music stopped, and then I got a dead line. So I tried the callback, went to enter my phone number and the thing said "You have entered LINE FEED, is this correct?"... Eventually I found a different toll free number and got through on that lol.
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The language barrier was just too much after trying to "verify my identity" for seriously 15 minutes.
It was absolutely this but even worse.