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Originally Posted by TorqueDog
This is not the mic drop you were hoping for.
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That’s probably a good thing since it wasn’t expected to be a mic drop moment. Expecting that on CP seems a little desperate IMO.
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We were talking specifically about the customer coming in before close and whether or not it is reasonable to consider said customer a dbag for doing so. Whatever the hell the employer violating labour laws in your made-up scenario has to do with the customer is beyond me.
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Yeah we’re determining whether or not the customer doing so is a dbag move, so it probably makes sense to have the perspective of all parties affected, no?
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I'm based my opinion on five different establishments I've worked at in both front and back of house; three restaurants, two bars... y'know, the relevant food service industry jobs we're talking about. "Last call" in my post was shorthand for drinks and / or food orders before the kitchen starts shutting down. Plenty of restaurants these days have the drink orders (even soft drinks) fulfilled by the bar, instead of servers going to the gun or fountain themselves.
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I’d be rather shocked if you’ve worked at that many places and never ran into a situation where customers try to hang around well past close to chat. I have a lot of friends in the industry and I see enough of it at times just waiting for them to finish closing to know that it’s not exactly a rare occurrence.
I stand by my position that customers should expect service until close but they also should leave at close and that there are other factors for employees not being thrilled about serving someone who walks in 5 mins before close beyond the employee simply being unreasonable.