Yeah it doesn't make sense for you to be complaining about the number of taxis out there when your issue seems to be centred around getting through to the call centre.
There is nothing saying the two are linked.
I live in the downtown area, and I rarely have difficulties getting a cab if I just look for one. Trying to call for one, that's always difficult, however. I agree with you on that. Maybe the cab companies just need to improve their customer service.
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