See, I'm aware of that text line, but I wouldn't have been able to tell you from memory that it's 74100. That needs to be posted everywhere all over every transit vehicle.
As for the response time, do you know how long before you texted that the other rider made their report? Because if it was half an hour before you that's a bit less encouraging. But it's good to know they're getting to these things. If they can get it to a point where it's a quick response that will make a significant difference - that of course requires that there be officers in a lot of places at once to be within striking distance of reports.
I also wonder how effective it would be on a bus rather than a C-Train.
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