Quote:
Originally Posted by R2theJ
Although I understand what you are saying and agree to a large extent, the Arena's get massive dough from large companies like Labatt or Molson to have exclusivity in the building. The only reason we saw Banded Peak (a "local small brewery") enter into the dome is that they were purchased by Labatt, who has the exclusive beer rights to the building and Stampede Grounds and they wanted to jump on the "local, craft craze". Trust me, as someone in the beverage industry they pay a huge sum (along with Spirits deals and wine deals, and food vendor deals) so as much as we would love to see local flavour, beers and food - its highly unlikely with large corporate deals in place for exclusivity.
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I think this is a perfect example of how the Flames management provides terrible fan experience.
Many other great sports franchises have decided to make the experience at the stadium something for fans to look forward to. This means fans arrive early to eat, drink and buy stuff.
Why? Because it is a good experience. It's part of the fun of 'going to a game'
Flames management has taken an opposite approach, and has thought "We can make this super easy for ourselves and make a bit more money by sole-sourcing food and beverage to a few generic massive brands, so let's do that!"
They are so limited in their thinking they can't even consider that by selling terrible or mediocre product it means that eating and drinking at the Dome sucks, and ultimately fans spend a lot less.
New ownership would easily see all the revenue that is being left on the table.
Ultimately, delighting fans takes work, which is not something Flames management appears interested in. We have seen so much evidence that flames management is either unable to figure out how to do this, they are too lazy as it takes work, or they don't really care (often shown as being resistant to change).
The Dome could have had a great off-ice product with competent leadership, but that isn't something we have!