Quote:
Originally Posted by butterfly
Yeah, a really poor incentive model. They know you're going nowhere else for help, so it's all on their terms, whenever they get to it.
Meanwhile, you have to pay interest on your house which is supposed to include weatherproof windows (hello), a dryer with a door, a fridge, and cabinets. Sorry friend.
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I'm honestly not even a difficult or nagging customer/client, and I'm fully aware of the supply chain issues that affect most of the companies I'm dealing with.
I really just want basic customer service. If someone emails or calls me to schedule an appointment, just show up.