From reading about the incident, it sounds like some passengers were afraid, but the guy didn't actually harm anyone or threaten harm, therefore force wasn't necessary. If this happens, it might be inconvenient, but you call security or the police, and remove yourself from the situation. You can't just become a vigilante... this isn't the wild west.
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"A pessimist thinks things can't get any worse. An optimist knows they can."
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