The thing about a toxic culture is that people don't actually WANT to try harder, be better, be supportive, work towards a solution, etc....and often times will actually work towards the exact opposite.
And there is really nothing you can do about it if you can't mediate the two sides and fix the problem. There is really not even a point in blaming one side over the other.
So if the team had a toxic environment, players won't try and the coaching staff will likely not want to work with the players either. A pretty vicious cycle.
It also explains why the same coach that basically got booted out from one team can go to another team and win Stanley Cups.
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