According to the media, everyone you talk to from equipment managers to players complained about a dark cloud over the Saddledome. Strategies and objectives in spite of creating a "winning culture". Culture eats strategy for breakfast, right?
1. Culture is created by the behaviors you tolerate. If you will tolerate bad behavior, people will learn they can get away with it. That doesn’t mean you have to be mean about it, but create a culture of "open and honest" feedback, and make sure it goes both ways.
2. Change starts at the top. Often, the leader will not be open to change, and it can be in their body language or becoming defensive when someone disagrees with them, etc. You can’t expect your people to change if you’re not willing to change first.
3. The leader needs to recognizes that they are ‘a voice’ around the table, not ‘the voice.’ This is a huge challenge, as leaders often see themselves as the only person capable and authorized to make decisions. While it’s true that they need to make the decisions, they also need to listen honestly and without showing impatience for other people’s opinions. Some call it the obligation to dissent, but whatever you call it, make sure people feel validated for their opinions, and when you make a decision, take those opinions into account.
(taken from
https://www.forbes.com/sites/forbesc...h=5e9db3981e09)