Quote:
Originally Posted by BlackArcher101
I literally say "Hey, to proceed with completing this task, we need the following information from you:
- <insert list here>"
Are you saying that isn't good enough?  |
Am I aware you exist? Am I aware of the project we are working on together? Do I know why you are asking and how your content will be used. Have I told you my current work load and they your request doesn’t rank very high on the corporate priority list? Have I told you that providing that information to you is not in the current scope of work that I do and this has been discussed numerous times before? Have I just flat out said that we don’t have the resources to support that request?
If this is a project that we are both working on and I am generally aware of what is going on on the project the scope has been assigned to my group and I know how the info is being used then your email might be appropriate. And even then there is no discussion of when you need the info by or any consideration for if I have time to provide that information to you.
I read my post back and I sound incredibly difficult to work with but I’m not really. I just want to understand what you need as opposed to what I interpret you are asking for before I put effort into the task.
Your email after we have had a conversation about what you are looking for is a great way to summarize the request. Is even add as per our conversation we agreed this will be done by x date.
I’d also argue that that the idea that people need to read every email they get an unreasonable corporate requirement that leads to inefficiency and burnout.