I think good leaders lead by example. If you're asking your team (be in corporate or sport or whatever) to forge the identity that Sutter has talked about, you have to lead by example. Put in the work yourself, all those things that Darryl expects and demands of his Captains. If I'm a member of that team and being asked to constantly give 150 percent instead of 95, and what I get rewarded with for busting my ass is a stick thrown at my head, or being called Mr. Fancy Pants, all in an attempt to 'motivate me' by essentially denying my humanity. Well, I'd quit on the leader too.
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