Quote:
Originally Posted by TorqueDog
The problem with Nordstrom in Canada is that people in Canada who give a crap about Nordstrom know what a Nordstrom is supposed to be, there's a reason people go there when they travel to the US. It isn't supposed to be 'The Bay'.
However, Nordstrom Canada has been pretty bad for keeping up with the latest inventory, whereas Nordstrom in the US always has the most up-to-date styles from the designers they carry. Nordstrom Canada doesn't carry the same stuff, nor does it offer the fastidious customer service of Holt Renfrew or Harry Rosen (though they have no qualms about asking the same price for items). I ended up sticking with Holt and Harry Rosen.
That said, Nordstrom at Chinook was always pretty lively, and I fully expected Saks Fifth Avenue to go belly-up in Canada first, mainly due to how quiet it is in there, and the sparse at-best inventory.
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When Nordstrom in Chinook first opened, they carried some genuine designer womens lines, like Valentino, YSL, etc... Stuff you'd otherwise have to get at Holt... and certainly not the Bay.
But over time, those brands were re/displaced by the likes of Tory Burch and Michael Kors... Stuff you can get at the Bay (I think? Can't remember the last time I was in a Bay).
As Pepsi said, the Nordstrom we got when it first opened is a shadow of what we see retreating from the market today. I'm not sure if this is reflective of other Nordstroms in Canada, but certainly isn't true to the ones I'm familiar with in the US. From a customer service & shopping environment perspective, it's still head-and-shoulders above the level of merchandise would generally indicate (ahem, the Bay).