[RedHot25]

This was in the Alberta politics thread, but I think is noteworthy in posting here for greater awareness.

https://calgary.ctvnews.ca/ahs-exper...ices-1.6242209

While AHS says EMS dispatch is functioning and calls to 911 are not affected, Health Link 811 is only available in a limited capacity.

"Wait times will be longer than usual as we restore full service," said AHS in a statement to CTV News.

In an emergency, people should continue to call 911.

https://sites.google.com/view/ahsnow?pli=1

Last updated: 10:30 a.m. January 23, 2023

For Albertans
This page provides updates on the current network outage. Please continue to visit AHS.ca for your health information.

AHS is experiencing a network outage, which is impacting some services across the province. EMS dispatch is functioning with back-up procedures and calls to 911 are not affected. In an emergency, people should continue to call 911.

Our teams are currently using downtime procedures, which are immediately put in place if an electronic system isn’t available. This ensures we can continue to provide patient care.

HealthLink 811 is available in limited capacity. Wait times will be longer than usual as we restore full service.

For Staff & Physicians
AHS is experiencing a provincial Network outage.

We are working to resolve the issue as soon as possible and will provide updates.

Appears to be an issue with the DNS Name resolution. This service is required for any of our IT systems and many clinical systems to function.

All Clinical systems and Connect Care applications are down.

Connect Care users please refer to Connect Care Manual - Downtime Support.

For those users connecting to the AHS network remotely through Netmotion, to access Microsoft Teams and Microsoft Outlook:

Disconnect Netmotion.

Close and Relaunch Microsoft Teams and Microsoft Outlook.

Please note: this will not help impacted users on AHS sites.