Quote:
Originally Posted by Superflyer
I have found when working for different companies that the biggest resistance to change, is fear of change. People are inherently scared of change and I get it but it gets frustrating sometimes to see something brought forward that would make life easier in a company and get shot down because it would involve a new process and that is scary.
One example is that in another company vacations were handled by emailing the department head and requesting it. All fine and not bad, but there were many times where they would not keep track it the vacations and would leave their team shorthanded.
I proposed and made a simple application in SharePoint where the employee put in their request and it would then email the department head for approval. If there were already a specified number of people away that day it would highlight it in the request. Once granted it added it to a group calendar so everyone could see when people were away. No no, to many steps and people don't like filling out forms blah blah blah.
This is one of the big reasons that I like where I am now. They know things cannot stay the same and are willing to try things out to make people more efficient, and then if something is not working, turf it.
I have worked here for 4 years now and the amount of new things I have seen come in out paces all the other places I have worked combined.
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Agreed. I'm in the process of cleaning up decades worth of processes like this as well. It's a huge overhaul which means a ton of trial and error, plus employee training and feed back, but it'll be worth it.
Many owner/management attitudes are basically OK with change if they don't have to change how they do things... which means nothing happens. They just want to plug and play or have someone follow up and transcribe their actions into the new neat thing. Which means it doesn't work or you're paying someone to play parent to a bunch of lazy adults.
But what's also fun is going in at times and cleaning up a situation where management has straight up changed everything without first understanding the original process and why it was in place the way it was. I show up and the individual who proposed/implemented it is either saying everyone else is the idiot, or more often than not they've just bailed on the company. Like... thousands of dollars into a point of sale POS system shouldn't be a ####e company that basically has sold the company an unusable piece of #### POS system. "Oh we linked it to an inventory system, but any accounting documentation coming out of the system is pure garbled trash." I'm glad that there's less of those things on the market these days.
Or, a company struggling to properly use a $15K custom accounting software when their $150 off the shelf one was working perfectly fine. Some idiot bookkeeper was trying to show off and couldn't figure out how to use it herself, then quit.
That grinds my gears a lot. People who never contemplate why nor take responsibility. They do things, but never evaluate if they really should be doing those things. Not just in work settings, like random other settings too.
"Well, if your existence wasn't a thing, I wouldn't have crashed into you!" or some other BS.