Quote:
Originally Posted by PepsiFree
If a rule/procedure/process is crappy and everyone thinks it’s crappy and there’s a better/easier/more people-friendly way to do it then just change the process.
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I agree. But there are reasons why it isn't changed at times.
Most times it's gate kept by someone who is like, "It's been fine all these years, no need to change it." So they don't think it's crappy. Or they know it's annoying and dumb, but they don't know what to change it to and have no time to figure out what it should be changed to and don't want to pay a lawyer (unnecessary) in advising how to change it. They want someone to do it for them or something.
Some find out their policies are wholly undocumented and they can just change how they want to do things. Some find out they've been violating policies for years.
It's honestly not as hard to fix as some people make it out to be but also not as easy to fix and change as some others are making it out to be.
Plus it's often not in any job descriptions, everyone deems it not their job and thus it gets orphaned and every has to stick with it because policies and procedures are a little bit like communism. Everyone wants a say, no one wants any responsibility for doing it right.
Again though, my point was that bad rules doesn't mean the ownership or people who gate keep the rules are #######s by default.